How long does a dispute typically take?

A dispute can take anywhere between 60-90 days. Wow! That seems like a long time, doesn’t it? There is often a lot of back and forth between the merchant, the card issuing bank, Visa, and Hatch to file and resolve a dispute. That’s why we request as much information as possible, upfront! It can make the process go more quickly and can make things easier on you and everyone else.